Contact

For all questions and queries regarding an order that has already been placed, please email sales@ecotan.com.au

Didn’t receive your order confirmation or invoice?

Email onlineorders@ecotan.com.au with your full name, delivery address and contact number and they will get back to you.

Parcel arrived damaged?

Email onlineorders@ecotan.com.au with your order number and a photo of how your parcel arrived and the damaged goods and they will be able to assist you further.

Parcel hasn’t arrived yet?

We email tracking details as soon as your order is dispatched, see our Shipping page for estimated time frames. Still have more questions, email onlineorders@ecotan.com.au with your order number and they will be able to assist further.

Newsletter Subscribers 20% Off Code.

PLEASE NOTE: When you sign up to our newsletter you will be emailed a 20% off code. It also appears instantly on the ‘thanks for subscribing’ pop up. This code is valid on one order and can be used on your next order if you have already placed your order. This coupon is valid 60 days from sign up valid one code per user.

Not sure how to use your new organic goodies?

Under each product on our shop page we have directions, tutorials and more. Still have more questions, email sales@ecotan.com.au

 


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