Privacy Policy

PRIVACY POLICY

 

Your Privacy: Overview

This privacy policy (“Privacy Policy”) sets out the privacy policies and practices for Eco Tan Pty Ltd (“Eco Tan”) with respect to how Eco Tan collects personal information. It also describes how Eco Tan maintains, uses, and discloses personal information. This Privacy Policy applies to information collected from you by Eco Tan via this website and other websites operated or provided by Eco Tan, including www.ecotan.com.au, www.ecotan.com, www.ecobysonyadriver.eu (collectively, the “Sites”). This Privacy Policy also sets out how you can access certain information that Eco Tan may collect about you. In this Privacy Policy, “personal information” means information or opinion about an individual whose identity is apparent or can be reasonably ascertained from the information or opinion as further defined under applicable privacy laws, including, but not limited to, your contact details.

Please note that the Sites may contain links to other third party websites that are not controlled or operated by Eco Tan. This Privacy Policy does not apply to such third party websites, and Eco Tan is not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore Eco Tan encourages you to request and review the privacy policies of any third parties before disclosing your personal information to such parties or when visiting such third party websites.

Consent

BY SUBMITTING PERSONAL INFORMATION TO ECO TAN, YOU AGREE THAT ECO TAN MAY COLLECT YOUR PERSONAL INFORMATION AND YOU CONSENT TO THE USE, DISCLOSURE AND TRANSFER OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND AS PERMITTED OR REQUIRED BY LAW. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the purposes identified herein at any time by contacting Eco Tan at the address provided below. If you refuse or withdraw your consent, you acknowledge that Eco Tan may not be able to provide you or continue to provide you with certain services or information which may be of value to you.

Revisions to This Privacy Policy

Eco Tan reserves the right, in Eco Tan’s discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. However, Eco Tan will treat your continued use of the Sites following such revision as your acceptance of the revised terms. All revisions will be posted to the Sites and will apply to any personal information collected on or after the date posted. Eco Tan will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your personal information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law.
This Privacy Policy was last updated 24 May 2018.

Collection of Your Information

Eco Tan may collect personal information about you through your use of the Sites, which may include information provided in connection with the following activities:

  • Purchasing any product or gift card from Eco Tan through the Sites.
  • Registering or filling in forms on the Sites. This includes information you may provide when you request additional information about Eco Tan’s products and services or become a subscriber.
  • Participating or responding to consumer survey or requests for consumer’s opinions, concerns, and preferences regarding Eco Tan’s products.
  • Participating in consumer contests and other promotions.

The personal information that Eco Tan may collect may include your name, username, password, email address, age, date of birth, gender, address, telephone number, credit card and debit card numbers (with expiration dates), personal preferences, and any other personal information that you choose to include in your Eco Tan account, profile, your Submissions (as defined in the Terms of Use), or in other communications to Eco Tan.

Cookies

Our site uses cookies to keep track of your shopping cart only.

Protection of Your Information

To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, Eco Tan uses physical, technological and administrative procedures to protect the personal information that Eco Tan collects from loss, unauthorized access, modification, disclosure or other misuse.
Nevertheless, Internet or wireless transmissions are never completely private or secure. You understand that any messages or information you send to the Sites may be read or intercepted by others. If you have any questions about the security of personal information collected by Eco Tan, please contact: business@ecotan.com.au

Use of Your Personal information

Upon Eco Tan’s collection of your personal information, Eco Tan may use and disclose such personal information, separately or in combination with pre-existing information, for the following purposes:

  • To process purchases or other transactions;
  • To develop, enhance, market, sell or otherwise provide information, products or services;
  • To conduct or administer contests or other promotions in which you have participated;
  • To contact you and to respond to any communications that you may have had with us;
  • To troubleshoot problems with the Sites;
  • To customize your experience or homepage on the Sites;
  • To develop and manage Eco Tan’s business, staff and operations;
  • To verify your identity and information;
  • To maintain and update our records;
  • To detect and protect Eco Tan and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with Eco Tan’s policies and contractual obligations;
  • As permitted by, and to comply with, any legal or regulatory requirements or provisions; or
  • For any other purpose to which you consent.

Eco Tan may not be able to do these things without your personal information. For example, we may not be able to communicate with you and respond to your enquiries.

Disclosure of Your Information

Eco Tan may disclose your personal information to its subsidiaries or affiliates and to third parties whom Eco Tan hires to provide services on Eco Tan’s behalf, including, but not limited to, fulfilment centres, support services, website services, delivering promotional materials, contests and other promotions, and answering customer questions about Eco Tan’s products. These subsidiaries, affiliates and third parties may be located overseas. Eco Tan will only provide those third parties with the personal information that they need to deliver the services to Eco Tan and/or on Eco Tan’s behalf. Eco Tan will not disclose your personal information to third parties for their direct marketing purposes without obtaining prior affirmative consent.

Retention of Your Personal information

The personal information that you provide will be retained by Eco Tan in accordance with applicable laws. Eco Tan holds personal information electronically and in hard copy form, both at Eco Tan premises and with the assistance of service providers. However, Eco Tan will take reasonable steps to destroy or permanently de-identify personal information it holds if it is no longer needed for Eco Tan business purposes.

Choice and Opt-Out Preferences

If, at any time, you prefer not to receive further promotional email communications from Eco Tan, you will have the ability to unsubscribe from such communications by means of a link provided in every promotional e-mail that is sent to you by Eco Tan.

Access and Correction

Eco Tan will take reasonable steps to ensure the personal information it holds is accurate, complete and up to date. Upon your written request, subject to certain exceptions provided by law, Eco Tan will give you access to that information. Additionally, if you have any questions or enquiries relating to our privacy practices or procedures, or if you believe that the personal information that Eco Tan holds about you is not accurate, complete or up to date you may write to the Privacy Officer at the address provided below. If you are able to establish that the information is not accurate, complete or up to date, Eco Tan will take reasonable steps to correct the information so that it is accurate, complete and up to date.

Request for Access and Correction, Questions or Comments

Eco Tan welcomes questions and comments about this Privacy Policy. Requests for access and correction of your personal information, and questions or comments should be directed to the Eco Tan Privacy Officer at:

Eco Tan Pty Ltd
Attention: Customer Service
1/33 Hutchinson Street
Burleigh Heads  Qld  4220

Email: SALES@ECOTAN.COM.AU
Phone 1300 596 118 or +61 55935186

 

Eco Tan takes your privacy concerns seriously. Where you express any concerns that we have interfered with your privacy, we will respond to let you know who will be handling your matter and when you can expect a further response. We may request additional details from you regarding your concerns, and may need to engage or consult with other parties in order to investigate and deal with your issue. We will keep records of your request and any resolution.